Background
Peel L&P is a regeneration business that owns and manages 12 million sq ft of property and 20,000 acres of land and water. Following the appointment of a new HR team in 2013 an audit of company practices found people management, leadership, culture and communication needed some improvements. Development for all and in particular leadership development was minimal. Turnover in the first year of employment was a massive 40% and much of this was attributed to how individuals were being led and managed within their teams.

"All attendees recieve a personal invitation letter from the Deputy Chairman"

Approach
To remedy this Peel L&P worked with Dale Carnegie Training to create a 12-month leadership development programme, Ambition, following a successful pilot. All attendees receive a personal invitation letter from the Deputy Chairman, encouraging participation and recognising their importance to the ongoing success of the company. Line managers are given a guide to help them ask the right questions before and after each session, encouraging them to take time to support the learning experience. Sessions include self-confidence, management skills, dealing with change and the ability to maintain a leader’s mindset. Each day starts with objective setting and is followed by an accountability discussion to ensure learning is put into practice.