The TCM Group is a leading and multi award-winning conflict management, culture change and leadership development consultancy. CEO David Liddle is author of two highly acclaimed books ‘Managing Conflict’ & ‘Transformational Culture’ Published by Kogan Page. His People and Culture Operating Model features the following core quadrants:

People: A collaborative approach that aligns workplace values and purpose with business needs while addressing the aspirations of the workforce. Studies show that 88% of employees are more likely to stay at a company that actively promotes a positive workplace culture (SHRM, 2022), highlighting the importance of a people-centred approach.

Culture: A commitment to co-creating a culture that is fair, just, inclusive, sustainable, and high-performing. Research indicates that inclusive workplaces see up to a 50% increase in team productivity and performance (Harvard Business Review, 2023), underscoring the power of transformational culture.

Strategy: A data-driven function that crafts a strategic narrative to drive individual, collective, and organisational success. Organisations using data-informed decision-making in their people strategies report up to a 25% improvement in productivity and retention rates (Deloitte, 2022).

Justice: A forward-looking approach that replaces outdated, punitive HR policies and practices with restorative and humane transformative justice. This quadrant emphasizes accountability, equity and respect, which studies show can reduce employee turnover by up to 23% (Diversio 2024).