Terms and Conditions


The following terms and conditions (“Terms”) apply to Participants who submit an entry or Delegates who book onto events, be it online or hard copy (“Order”), organised by the Business Culture Awards. These Terms comprise an “Agreement” between you, the Participant or Delegate, and (“We”) Business Culture Awards (“Organiser”). Further information, not included in these Terms, will have been outlined on the Order.

1. Payment Terms

1.1 The moment you submit your entry for the Awards and/or book your tickets to the Event you are agreeing to pay the cost quoted by the Business Culture Awards. In most cases, payment will be made online by credit card at the time of submitting an entry or booking tickets. In cases where an invoice is requested, submission of entries or completion of booking contracts act as binding confirmation of your organisation’s commitment to make the payment and attend the venue on the designated date.
1.2 With regards to future prices, pricing revisions may be made. However, these will not affect any Orders previously made by the Participant or Delegate.
1.3 Unless otherwise stated, all prices shown are exclusive of VAT. VAT will be charged to the Participant or Delegate at the standard UK rate.
1.4 In cases where an invoice has been raised, if no indication of time for payment is previously mentioned on the Order, each invoice must be paid in cleared monies within 10 calendar days from the date of invoice.
1.5 We also expect the Participant or Delegate to pay any invoice in full. Invoices not paid on time may accrue interest, in line with Late Payment of Commercial Debts (Interest) Act 1998, at 8% above the prevailing Bank of England bank base rate. However, if an invoice is disputed promptly after its receipt for reasons We deem ‘good faith’ and We are contacted regarding this as detailed in 6.2, the Organiser consents to reviewing the circumstances of the dispute.

2. Amendments by Organiser

2.1 In the event that the Organiser changes an Event venue and/or cancels the Event, there will be written notification to the Delegate. Cancellation of the Event, unless by reason of causes beyond the Organiser’s reasonable control, will result in a refund of the Total Fee to the Delegate.
Without prejudice to the foregoing, the following shall be regarded as causes beyond the Organiser’s reasonable control: a) Act of God, explosion, flood, tempest, fire or accident; b) War or threat of war, sabotage, insurrection, civil disturbance or requisition; c) Acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of government, parliamentary or local authority; d) Import or export embargoes; e) Strikes, lock-outs or other industrial actions or trade disputes (whether involving employees of the Organiser or of a third party); f) Power failure or breakdown in machinery; g) Failure of any material supplier to the Event, or a cancellation by the operators of the Venue.
In the event of any of these causes for cancellation; the Organisers will reschedule the Event, to take place within 12 months of the original Event. However, no reimbursement will take place and the Delegate is still bound to paying the Total Fee to the Organiser.
a) The Organiser may cancel a booking made by the Delegate without reason and at its own discretion. If the Organiser decides to do this, there will be a prompt refund to the Delegate of all fees paid regarding the said booking.
b) The Organiser may withhold any information that regards the Event and/or refuse entry of the Delegate to the Event unless all the Total Fees of the booking have been paid. This is without the use of deductions, counterclaims, or set-offs.
c) Without limiting the foregoing, if the Total Fees of the Delegate have not been paid to the Organiser by the date of the Event in question, the Organiser is entitled to retain any amount of part payment that has already been received from the Delegate.

3. Cancellation Policy & Costs

3.1 Costs incurred from travel or accommodation are not included in the booking fee and are the responsibility of the Delegate.
3.2 Any additional gratuities at the Venue are the responsibility of the Delegate. These may include the parking, wine with meals (additional to that provided), use of facilities at Venue, dining additional to that arranged by the Organiser, telephone calls, mini-bar.
3.3 Booking made by the Delegate may be transferred but cannot be cancelled.

4. General

4.1 The foregoing Agreement between the two parties constitutes the Agreement in its entirety and supersedes all Agreements that may have been previously made between the Organiser and the Participant or Delegate regarding this subject.
4.2 By entering into this Agreement, both parties understand that said Agreement has not relied on any statement, representation, assurance, or warranty (whether negligent or innocent) not expressly laid out and thus has no right to such actions. The failure of either Participant, Delegate or Organiser to exercise any right under these Terms outlined will not constitute a waiver of said right or remedy.
4.3 Any liability for fraud or death resulting from negligence on behalf of the Organiser is not excluded or limited by this Agreement.
4.4 Please note that the Organiser takes no responsibility for special, indirect or consequential damage or loss, including loss of business, goodwill, data, anticipated savings, or profits.
4.5 The maximum liability of the Organiser with regards to the foregoing Agreement is limited to the aggregate of the fees paid by the Participant or Delegate to the Organiser previous to this Agreement.
4.6 The information and rights under these agreed Terms are not to be resold, sublicensed or transferred.
4.7 The validity of the Terms of this Agreement is not collectively dependent on the validity of one individual Term. If a court with competent authority finds any Term to be invalid the remaining Terms remain effective.
4.8 The headings in these terms and conditions are for ease of reference only and have no effect on the construction of these terms and conditions.
4.9 The Agreement is binding given confirmation of acceptance of Order submitted by the Participant or Delegate to the Organiser.

5. Law of Contract

5.1 The Contract shall be governed by the laws of England and the Customer agrees to submit to the non-exclusive authority of the English courts.

6. Contact Information

6.1 The Registered Office of the Business Culture Awards is:
Starboard Thinking Limited
39 The Metro Centre
Tolpits Lane
WD18 9SB

6.2 Any communication that follows this Agreement should be written and sent to the above address by first-class prepaid recorded post or to the email address of Organiser at team@businesscultureawards.com. Any such communications must be received within 7 days of dispatch given the proper address and stampage. Any notifications (of cancellation of Agreement, attendance at an event, or disputing fees) by email from the Delegate must also be sent as a hard copy by post to be considered.