Building a Coaching Culture
for High-Performing Teams & Organisations
22nd January 2025 | 60 London Wall, EC2M 5TQ | 13:15-17:30
PARTNERS
PARTNERS
Exceptional culture underpins organisational engagement and high-performance. In a world that never stands still, and where new skills are constantly being sought to deliver on our business strategy, a coaching mindset and behaviours are integral to supporting successful change. Effective and continuous coaching conversations between leaders, managers and their teams help organisations to adjust and thrive in a constantly evolving environment and build greater employee resilience.
This half-day conference will shed light on the importance of coaching in driving high-performance and growth. Our speakers, from diverse roles and sectors, have extensive experience of coaching and leadership and will share practical examples of coaching cultures and programmes which have positively impacted employee engagement, productivity, and performance.
What to expect on the day
View Business Culture Connected Speakers
Dr Rebecca NewtonCEO & Organisational Psychologist
CoachAdviser
Dr Benita MayheadDirector for Coaching Practice
EMCC UK
Premal PatelVP, Managing Director UK
Catalina
Jonathan StanfordHead of People Experience
London EV Company (LEVC)
Coretta HineInterim President
EMCC UK
Victoria LewisCo-Founder & Director
Odyssey Consulting
Richard ThompsonCo-Founder & Director
Odyssey Consulting
Olivia ReadHead of Learning & Development
VML
View Business Culture Connected Speakers
- Dr Rebecca NewtonCEO & Organisational Psychologist
CoachAdviser - Dr Benita MayheadDirector for Coaching Practice
EMCC UK - Premal PatelVP, Managing Director UK
Catalina - Jonathan StanfordHead of People Experience
London EV Company (LEVC) - Coretta HineInterim President
EMCC UK - Victoria LewisCo-Founder & Director
Odyssey Consulting - Richard ThompsonCo-Founder & Director
Odyssey Consulting - Olivia ReadHead of Learning & Development
VML
Session Speakers
Bruce CharlesworthChief Medical Officer - Relief, Hygiene and Wellness, Reckitt Benckiser
Bruce DaisleyEx-Twitter VP, now #1 Bestselling Author.
Helen KelleyInternal Communications & Engagement Director, Inmarsat
Bjørn ThonvoldCorporate Vice President People & Organization, Xellia Pharmaceuticals
Tali ShlomoHead of Inclusion and Wellbeing, Shearman & Sterling LLP
Philip WilsonChief Psychologist & Chief Assessor, Civil Service Fast Stream
Catherine DineleyHead of Group Culture, Lloyds Banking Group
Eugenio PirriChief People and Culture Officer, Dorchester Collection
Lena TailorEurope Head of People, innocent drinks
Liz PannamanOrganisational Development Specialist, Transport for London
Darryl CookeCo-Founder/Chief Executive, gunnercooke
Lucinda PullingerGlobal Head of HR, The Instant Group
Ali MohammedExecutive Director of HR & OD, South East Coast Ambulance Service NHS Foundation Trust
Patti TurfreySenior Organisational Psychologist, Wrightington, Wigan & Leigh NHS Foundation Trust
Steven CochranUK Culture Lead, Allied Irish Bank
Katherine SaleDirector of Operations, Croud
John ShurmerHead of Digital Learning, Barclays
Helen RobertsBusiness Development & Marketing Manager, Go Engage / WWL NHS Foundation Trust
Atif SheikhCEO, businessfourzero
Sam SmithVice President & Managing Director, KellyOCG EMEA
Natalie WhartonFounder & Managing Director, Wharton Business Consulting
Paul O'NionsHead of Business Operations & Support, Sanofi UK
Jenny PerkinsHead of Engagement, Cirrus
Roxy EricksonDirector, Sunbeam Studios
Alastair BarlowFounder & Chief Dreamer, flinder
Fiona YoungContent Director and Director of Diversity & Inclusion, Hive Learning
Jacqui WhyattSales & Architecture Group Lead, Kelly OCG EMEA
Conference Themes
Join other business leaders to share in ground-breaking insights from today's major business trends:
1. Transformation - Equipping leaders and teams to transform culture at speed and/or at scale
2. Values & Behaviours - Disruptive and immersive techniques for sustainable behaviour change to create a cultural shift
3. Working Environments & Practices - Reimagining employee experience and reengaging people in today's workplace
4. Leadership - Embracing new approaches to a support positive, productive culture
5. Wellbeing - Rethinking our strategies post-pandemic
6. Talent - Bold and innovative approaches to attract and empower exceptional people and teams
7. Leading With Purpose - Defining and embedding purpose to engage teams and support business strategy
8. Diversity, Equity & Inclusion - Building diversity and promoting inclusion organisation-wide
9. Employee Listening - Evolving approaches to listening and acting on data insight
10. The Future of Work - Maximising uniquely human skills for success in a digital world
Conference Programme
8-8.30am
Breakfast & Registration
8.30-8.35am
Welcome, Cath Longfield, Co-Founder, Business Culture Awards
8.35-9.05am
Case study: "Transforming How Current and Future Talent Connect with our Brand"
Speaker: Helen Kelley, Internal Communications & Engagement Director, Inmarsat (Winner Employer Brand)
Session Themes: Talent Attraction & Retention, Employer Brand, EVP
9.05-9.50am
Keynote Session "Why should Anyone Work Here? How to create a culture people want to belong to”
Speaker: Gareth Jones, Author (Harvard Business Review); Professor, London Business School; Visiting Professor, IE Business School, Madrid; Fellow, Centre for Management Development
9.50-10.20am
Case study: "Creating a Culture of Innovation to Engage Front-Line Teams"
Speaker: Elvin Eldic, Global Director, People & Performance Innovation, Travelex (Winner Innovation)
Session Themes: Innovation, Engagement
10.20-10.40am
Coffee & Networking
10.40-11.10am
Overall Winner 2020 Case study: "Our journey from worst to best-performing NHS Trusts with Go Engage"
Speakers: Patti Turfrey, Senior Organisational Psychologist & Helen Roberts, Business Development & Marketing Manager, Wrightington, Wigan & Leigh NHS Foundation Trust (Overall Winner, Business Culture Awards)
Session Themes: Engagement, Technology & Analytics
11.10-11.40am
Case study [Transformation Stream]: "How Xellia transformed its business culture into a competitive advantage"
Speaker: Bjørn Thonvold, Corporate Vice President People & Organization, Xellia Pharmaceuticals (Winner International)
Session Themes: Transformation, Purpose, Values, Behaviour Change
11.10-11.40am
Case study [Transformation Stream]: "Behavioural Experiments"
Speaker: Catherine Dineley, Head of Group Culture, Lloyds Banking Group (Winner Transformation)
Session Themes: Transformation, Behaviour Change, Customer-centricity
11.40-12.10pm
Panel Discussion: "How to Create Diverse Workplaces & Inclusive Cultures"
Speakers:
Philip Wilson, Chief Psychologist & Chief Assessor, Civil Service Fast Stream (Winner D&I)
Tali Shlomo, Head of Inclusion and Wellbeing, Shearman & Sterling LLP
James Haq-Myles, Global Head of Diversity & Inclusion, Travelex (Winner Innovation)
Session Chair: Fiona Young, Content Director and Director of Diversity & Inclusion, Hive Learning
Session Themes: Diversity & Inclusion, Behaviours, Talent
12.10-1pm
Lunch
1.00-1.30pm
Case study: "A Cultural Shift to Everyday Learning & Collaboration"
Speaker: John Shurmer, Head of Digital Learning, Barclays (Winner Learning)
Session Themes: Learning, Behaviour Change, Transformation
1.30-2pm
Interview [Transformation Stream]: "Creating the case for change when sh*t isn't hitting the fan"
Speakers: Lucinda Pullinger, Global Head of HR, The Instant Group & Kirsty Osborne, Director, businessfourzero (Highly Commended)
Session Themes: Transformation, Agility
1.30-2pm
Interview [Engagement Stream]: "How RB built a Connected Centre of Excellence"
Speakers: Bruce Charlesworth, Chief Medical Officer - Relief, Hygiene and Wellness, Reckitt Benckiser & Jenny Perkins, Head of Engagement, Cirrus (Winner Business Culture Team)
Session Themes: Participative Change, Talent Attraction & Retention, Engagement
2.00-2.30pm
Workshop break-out [Talent Stream]: “How do you engage the People you Need to Move Your Business Forward?” facilitated by Sam Smith, Vice President, Global Solutions, KellyOCG
Session Themes: Talent, Engagement, Innovation
2.30-2.50pm
Coffee & Networking
2.00-2.30pm
Workshop break-out [Transformation Stream]: “How to elevate the role of HR” Kirsty Osborne, Director, businessfourzero
Session Themes: Transformation, Leadership, Leading Change
3.20-3.50pm
Panel Discussion [Engagement Stream]: "Aligning the Organisation to Deliver Customer Excellence"
Speakers:
Steven Cochran, UK Culture Lead, Allied Irish Bank (Highly Commended)
Liz Pannaman, Organisational Development Specialist, Transport for London (Previous Winner)
Paul O'Nions, Head of Business Operations & Support, Sanofi UK (Highly Commended)
Chloe Marsh, Head of Communications, RHP (Previous Winner)
Session Themes: Behaviours, Customer-centricity, Engagement
3.20-3.50pm
Panel Discussion [Innovation Stream]: "Creating a Culture of Innovation to Disrupt a Sector"
Speakers:
Darryl Cooke, Executive Chairman, gunercooke llp, Law. Author of "To Innovate or Not to Innovate? A Blueprint for the Law Firm of the Future" (Business Culture Awards Overall Winner)
Natalie Wharton, Founder & Managing Director, Wharton Business Consulting, Management Consultancy (Winner Leadership)
Alastair Barlow, Founder & Chief Dreamer, flinder (Accounting, Consulting & Data Analytics)
Session Themes: Innovation, Leading Change, Leaderdship
3.50-4.20pm
Panel Discussion [Talent Stream]: “Engaging & Progressing Emerging Talent”
Speakers:
Lena Tailor, Europe Head of People, innocent drinks (Judge & Previous Winner)
Katherine Sale, Director of Operations, Croud (Highly Commended)
Laura Sutherland, HR Business Partner, Volkswagen Group
Session Themes: Talent, Learning, Leadership
3.50-4.20pm
Panel Discussion [Engagement Stream]: "Driving Purpose & Engagement through CSR"
Speakers:
Ali Stripling, Senior Manager, Community and Inclusion ARM (Previous Winner)
Roxy Erickson, Director, Sunbeam Studios (Winner CSR)
Session Themes: Purpose & Meaning, Engagement, Ethics
4.20-4.30pm
Wrap Up – Tim Pointer, Chair of Judges, Business Culture Awards
4.30-5.00pm
“Behind the Scenes” Tour of Lord’s Cricket Ground
5.00-6.00pm
Drinks & Networking at Lord’s Tavern
Conference Chair: Jo Moffatt, Engage for Success
Proud to Partner with Engage for Success
Borne out of the imperative to drive high-performing teams and organisations and identifying employee engagement as a critical factor for success, Engage for Success's purpose over the last 10+ years has been to build a movement that inspires people and workplaces to thrive.
About the Speaker: Jo has been closely involved with the Engage for Success movement as a volunteer since launch, with a personal vision ‘To make workplaces better places to be’. She is a member of the Advisory Board and co-hosts the highly successful weekly Engage for Success radio show. Jo’s ‘day job’ is MD of Woodreed, a specialist ad agency who use the tools, techniques, creativity and insight of the advertising world to engage employees inside organisations.
Conference Sessions
Dr Rebecca Newton will consider the latest developments on coaching to equip leaders with sustainable practices and create systemic connections. This session will examine coaching methodologies that enable both collective uplift across the organisation and personal growth for leaders.
We will discuss:
- The latest evidence into the impact of coaching including on well-being, confidence, managing pressure and leading change
- Practical strategies to ensure you optimise coaching opportunities and maximise impact
- Using data insights from coaching to identify priorities and strategically drive development.
Join us for an enlightening conversation as Coretta and Benita dive into the essential behavioural and mindset shift leaders must embrace to foster a truly purposeful, inclusive and positive coaching, mentoring and supervision culture. Drawing on decades of experience, they’ll share valuable insights into cultivating purposeful, inclusive environments that promote growth and collaboration. Together, we'll explore the values, attitudes, and underlying biases shaping today’s leadership landscape and learn why moving beyond command and control is critical to building a culture of genuine support and empowerment. Discover practical strategies for leaders committed to positive, lasting change and enjoy the opportunity to consider new ways to enable a strong coaching, mentoring and supervision culture.
Victoria Lewis and Richard Thompson, Founders of Odyssey Consulting Ltd, will share their insights gained from developing thousands of leaders across the globe, into why a coaching approach as part of a holistic, whole growth-centred leadership development journey is critical to a return on investment and strategic alignment.
Through this practical discussion we’ll consider what an effective, outcome focused and “leader led” development journey could look like:
- Using coaching as part of a qualitative discovery based exercise to identify existing cultural drivers and norms and analysing any cultural gaps which may prevent the execution of strategic goals;
- Using coaching as part of a targeted, data driven leadership development programme with both one to one thinking partnerships, group coaching and peer to peer coaching learning cohorts to create accountability and drive lasting behavioural and cultural change;
- Using coaching to identify and analyse appropriate and relevant metrics to measure return on investment at regular intervals.
Conference Sessions
Dr Rebecca Newton will consider the latest developments on coaching to equip leaders with sustainable practices and create systemic connections. This session will examine coaching methodologies that enable both collective uplift across the organisation and personal growth for leaders.
We will discuss:
- The latest evidence into the impact of coaching including on well-being, confidence, managing pressure and leading change
- Practical strategies to ensure you optimise coaching opportunities and maximise impact
- Using data insights from coaching to identify priorities and strategically drive development.
Join us for an enlightening conversation as Coretta and Benita dive in to the essential behavioural and mindset shift leaders must embrace to foster a truly purposeful, inclusive and positive coaching, mentoring and supervision culture. Drawing on decades of experience, they’ll share valuable insights into cultivating purposeful, inclusive environments that promote growth and collaboration. Together, we'll explore the values, attitudes, and underlying biases shaping today’s leadership landscape and learn why moving beyond command and control is critical to building a culture of genuine support and empowerment. Discover practical strategies for leaders committed to positive, lasting change and enjoy the opportunity to consider new ways to enable a strong coaching, mentoring and supervision culture.
Prem will consider the essential behaviours, knowledge and skills required to become an effective coach or mentor. Drawing on his broad experience as business leader, coach and coachee, this session will examine why these are important and why at Catalina, the development of coaching leadership styles is increasingly being seen as the path to successful, sustainable business performance.
He will offer practical guidance on creating a simple 5-day training programme with clear learning outcomes, and will conclude with important values a coach or mentor must maintain to establish a foundation of trust, respect and commitment to growth.
"Huge well done for a fantastic event. Very smooth transitions between sessions and some really engaging speakers and sessions.”
Head of Learning and Development, VML
"Thanks again for the invite, I really enjoyed stepping out of the day job and having some reflection time amongst peers ”
People Director, Culture & Employee Experience, QBE Europe
- "A big thank you for inviting us to speak. We really enjoyed the day, sharing our story and it’s always a privilege to hear from others in HR driving positive change. We left feeling inspired!”
Head of People Experience, Zopa
"I had such a good day. Heard some great thought provoking speakers and had some really encouraging engagement with people about my session.”
VP Culture and Inclusion, Viasat
"It was a great experience and fantastic event, you should all take a bow! Brilliantly organised.”
Senior Manager Data Behaviours & Culture Data Legal, Compliance & Assurance, BT Group
"I found the boardroom conversation particularly enjoyable, useful and with the right group of people. Great session.”
Global Director of People Operations, Dorchester Collection
"A great selection of speakers and delegates and so beautifully organised. I will certainly be back next year!”
Global HR and CSR Director, Euromonitor International
"What a triumph! It felt like one of the more useful, illuminating, and inspiring events in the calendar, so well done to you all.”
Perry Timms, 2022 HR Most Influential Thinker & 2x Author
Key Details
Date - Wednesday 22nd January
Venue -Squire Patton Boggs, 2nd Floor, 60 London Wall, EC2M 5TQ
How to get here - 60 London Wall is a 5 minute-walk from Moorgate Station (Circle, Hammersmith & City, Metropolitan, and Northern), a 6 minute-walk from Liverpool Street Station (Central, Circle, Hammersmith & City, Metropolitan, Elizabeth line, and London Overground) and an 8 minute-walk from Bank Station (Central, Northern, Waterloo & City, and Docklands Light Railway (DLR)).
Accessibility: 60 London Wall has a wheelchair-accessible entrance, the ground floor security team will be available to assist. All floors can be accessed via lifts.
Conference Agenda
8:45-9:00 Registration
9:00 - 9:15 xxx Tim Pointer, Chair of Judges
9:15 - 9:45 Keynote from current Overall Winner, xxx, Dr Carly Telford, Senior Organisational Psychologist & Helen Roberts, Business Development & Marketing Manager (Go Engage), Wrightington Wigan & Leigh NHS Foundation Trust (Overall Winner, Winner Technology & Analytics and Winner Public/Not-For-Profit 2020) Engagement, Technology
9:45-10:45 xxx, Elvin Eldic, Global Director, People & Performance Innovation (Winner Innovation) Engagement, Innovation
10:45-11:15 xxx, Helen Constantine, Talent Delivery Manager & Anthony Walker, Director, Sainsbury's + t-three (Winner Next Generation 2020) Next Generation
11:15-11:35 Coffee & Networking
11:35-12:05 xxx, Catherine Dineley, Head of Group Culture, Lloyds Banking Group - Group Culture (Winner Transformation 2020) Transformation
12:05-12:35 xxx, Eugenio Pirri, Dorchester Collection (Joint Winner Leadership 2020) Leadership, Purpose & Values
12:35-1:30 Lunch
1:30-2:00 Break out session 1 - XXX, Sheridan Orr, Chief Marketing Officer, CultureIQ TBC
2:00-2:30 xxx, Helen Kelley, Internal Communications & Engagement Director, Inmarsat (Winner Employer Brand & Values 2020) Purpose & Values
2:30-3:00 xxx, Linda Mountford, Northern Europe Commercial HR Director, John West Foods (Winner Learning 2019) Learning
3:00-3:30 xxx, Bjørn Thonvold, VP Human Resources, Xellia Pharmaceuticals (Winner International) Transformation
3:30-4:00 xxx, Sarah Elsy, Content Curation & Campaign Lead & Fiona Young, Content Director and Head of Diversity & Inclusion, Barclays + Hive Learning (Winner Learning 2020) Learning, Technology
4:00-4:30 xxx, Alexandra Pierce & Theo Keane, Domestic & General + businessfourzero (Highly Commended Team 2020)
4:30-6:00 Networking Drinks
register your interest
Book Your Tickets
Business Culture Connected is a LIVE and In-PERSON 1-day event. Please select the ticket type below which is correct for your role and organisation. In-house HR Practitioner ticket types are not available for solution providers, vendors, coaches & consultants. All bookings will be verified.
Senior In House HR Practitioners
FREE TICKET
- Free Conference tickets for Senior In-House / Corporate HR Practitioners (Director-level, SVP/VP-level or Heads of) working in HR, Culture, Employee Experience, DEI, Talent, Learning, or similar discipline
- Invitation-only executive breakfast and boardroom discussions
- Choice of all other Sessions: Case study presentations, panels, roundtable discussions & workshops
- Advance session booking
- Lunch & refreshments throughout the day
- Conference networking
- Exhibition access & access to on-demand exhibition content
- Access to on-demand conference content
- Free ticket registrations subject to approval
- Ticket type not relevant to solution providers, vendors, coaches & consultants
All Other In-House HR Practitioners
£295+VAT
Early Bird 50% discount off this price until 8 March
(with Promotion Code 'EARLYB')
- Conference tickets for all other In-House / Corporate HR Practitioners (Manager-level, HRBPs and equivalent) working in HR, Culture, Employee Experience, DEI, Talent, Learning, or similar discipline
- Choice of sessions: Case study presentations, fireside interviews, panels, roundtable discussions & workshops
- Advance session booking
- Lunch & refreshments throughout the day
- Conference networking
- Exhibition access & access to on-demand exhibition content
- Access to on-demand conference content
- Ticket type not relevant to solution providers, vendors, coaches & consultants
Non-Partnering Solution Providers / Vendors
£595+VAT
LIMITED TICKETS AVAILABLE
- This is the ticket type for solution providers, coaches, consultants & other vendors who are not sponsor partners at the event
- Conference full-day networking & commercial opportunities
- Event app to upload your profile and make new connections
- Choice of sessions, including case study presentations, fireside interviews, panels & workshops
- Advance session booking
- This ticket type does not include entry to boardroom sessions or roundtable discussions
- Lunch & refreshments throughout the day
- Exhibition access & access to on-demand exhibition content
- Access to on-demand conference content
- Partnering Solution Providers & Vendors receive free tickets - register below for details
Please register your details and make payment, if applicable, for the tickets you require. Please email us at team@businesscultureawards.com, or call +44 (0)1727 847 398 with any questions.
Position your brand where your target audience are most engaged
Your workplace culture will never be a fait accompli. It is constantly evolving, and it is particular to your organisation. Business Culture Award entries capture those steps taken on your ongoing culture journey. You need to have achieved a measurable impact, but it’s the end of the chapter, not of the book.
Award Winners & Highlights 2022
"Businesses forget about culture and ultimately they suffer for it because you can’t have good service from unhappy employees.”Tony Hsieh, Former CEO Zappos
Many Thanks to our Sponsors and Partners
Transformation Partner- Coaching & Mentoring Partner
- Official Media Partner
- Engagement Partner
Many Thanks to our Sponsors and Partners
- Transformation Partner
- Coaching & Mentoring Partner
- Official Media Partner
- Engagement Partner
Find out about partnership. Evolving and nurturing business culture is a leading concern of those you want to do business with. Top HR and business professionals are keen to learn more about innovative approaches to culture or to promote exceptional work. Align your own brand as one which puts culture at the forefront of business strategy.
Interested in Speaking & Sponsorship Opportunities?
To find out more, please leave your details and we'll look forward to talking to you soon to share more about this exciting opportunity!
