Zopa Bank invests in wellbeing and belonging to secure a route to business success

Zopa Bank, a fast-growing hybrid digital bank, is committed to creating an excellent employee experience, leading to excellent customer service with a market-leading NPS score of 83. The company recognises that an organisation’s success relies heavily on the wellbeing of its workforce, especially during turbulent moments such as the cost-of-living crisis… Read More

Alzheimer’s Society fosters belonging by prioritising employee wellbeing and engagement

For more than 40 years, Alzheimer’s Society has been a powerful force for change, improving the lives of people living with dementia. The charity has remained committed to serving those living with dementia despite the challenges of the COVID-19 pandemic and the cost-of-living crisis. While it’s been a tough period, its 1,800 employees and 6,000 volunteers have gone above and beyond to help people through what is a frightening time for them…
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Alzheimer’s Society transforms leadership to deliver ‘Help and Hope’

One in three people born in the UK today are expected to develop dementia in their lifetime. With 1,800 employees and 6,000 volunteers, Alzheimer’s Society plays a crucial role in providing support, advocating for change and funding research for people living with dementia. In 2021 it faced challenges from all sides, including lingering negative media coverage, low engagement results, a change in CEO and the impact of the Coronavirus. That year was about survival… Read More

Provide Community’s innovative digitalisation transforms lives

The health and social care sector is under significant and increasing pressure from post-COVID waiting times and the cost of living crisis. As a notoriously complex and under- resourced sector, innovation is not easy. However, community interest company Provide Community, a social enterprise delivering more than 50 health and social care services across England in NHS and community settings, had a vision to blend excellence in healthcare with the dynamism of a business venture… Read More

PACE redefines through a culture of innovation and co-creation

PACE, a newly-formed business consulting firm, wanted to create an innovative culture and operational environment to enable it to deliver its aim to create a better deal for its people and customers by creating environments that thrive. The company was launched in October 2020, amid the COVID-19 pandemic lockdown, a time filled with uncertainties. However, it viewed this as an opportunity… Read More

NHS Shared Business Services reinvents work culture to combat pandemic-induced fatigue

NHS Shared Business Services (NHS SBS) provides critical administrative services such as accounting, payroll, pensions and procurement to NHS organisations. Every trust in the country uses one or more of its services and it processes the equivalent of 13% of the UK’s GDP every year. With 1,300 employees across the UK NHS SBS was under tremendous strain during the COVID-19 pandemic, due to an increased demand for their services… Read More

MHP rebuilds lives and empowers defenders of Ukraine

The winter morning of the 24 February 2022 was the start of a day that changed the lives of every single employee of MHP. Russia’s unprovoked invasion shook Ukraine, and MHP, a leading Ukrainian agroholding and the sixth-largest global poultry exporter, had to swiftly adapt its plans and shift its operations to provide maximum assistance… Read More