Background 

MIGSO-PCUBED (MP) is a global consultancy specialising in project, programme, portfolio and change management, employing 320 people in the UK. By late 2022, learning at MP was ad hoc. There was no formal L&D function, no evaluation of training ROI and limited visibility of skill development. With consultants embedded in client environments this lack of structure constrained growth, career development and market readiness.

The challenge was to create a scalable, high-impact learning ecosystem that would anticipate emerging capability needs, balance technical and human skills and deliver measurable business value without a traditional L&D department.

Approach 

MP channelled the expertise of its internal Communities of Practice (CoPs) to create a self-sustaining learning ecosystem. Each community, spanning Project Delivery, Change, Agile and Innovation, became the engine of learning in its field, designing and sharing development directly aligned with client and market needs.

“By making learning everyone’s responsibility MIGSO-PCUBED built a community that drives growth, impact and continuous improvement”

The ecosystem blends certified, social and experiential learning. Eight globally recognised qualifications are now delivered internally by practising consultants, ensuring relevance and real-world application, with around 200 accreditations awarded in 2025. Alongside technical skills, sessions on emotional intelligence, resilience and consulting fundamentals strengthen the human side of consulting, while live client projects, mentoring and coaching turn learning into practice.

A bespoke training app now anchors the experience, giving every consultant a single platform to track progress, register for courses and monitor learning hours and, true to MP’s collaborative spirit, employees themselves help maintain and improve the tool.

Outcome

In its first year, MP’s new learning ecosystem has transformed both performance and culture. Across the business 47 course iterations and 27 programmes engaged over 550 participants, generating 6,858 learning hours and 199 accredited qualifications. Participation in training rose by 24% after the launch of the bespoke learning app and the programme achieved an NPS of 9.2, with every participant rating it at least 8 out of 10.

This investment in capability has translated directly into client value. Consultants have applied new lean and change skills to deliver measurable results, cutting transaction times by 42% for a real estate client, saving 120 person-hours per week for an automotive team and reducing quality defects by 25% for a manufacturing client.

Perhaps the most powerful outcome is cultural. Learning is no longer a function but a shared mindset. Forty-eight volunteer trainers, none from a formal L&D background, are now set to deliver 127 training days in 2025.

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