Samsic UK embarked on a major cultural transformation in 2023 to become a truly people-centric organisation. The goal was clear: to connect employee satisfaction directly with client service excellence and retention in a sector often challenged by high turnover and low engagement… Read More
Kernel shows how care builds strength, even in wartime
What does inclusion look like in a time of war? For Kernel, it means care, dignity and opportunity for those who served. Kernel is Ukraine’s largest grain producer and exporter, a global leader in sunflower oil and a vital supplier of agricultural products to over 70 countries. When war reached its operating regions in 2014, and escalated in 2022, Kernel faced immense human and organisational challenges… Read More
ATG Entertainment develops future leaders through its Rising Stars programme
ATG Entertainment is one of the world’s leading live entertainment groups, operating 72 venues across Britain, the USA, Germany, Austria and Spain. Yet a decade ago the organisation faced a pressing talent challenge. Internal candidates struggled to progress into leadership, often leaving to gain experience elsewhere…
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When happiness became XPS’s most profitable investment
What happens when a company decides happiness should be more than a survey score? For XPS Pensions Group it meant turning feedback into a movement that put belonging, wellbeing and joy at the heart of everyday work… Read More
TruRating scales globally without losing its soul
By late 2023, consumer ratings platform TruRating was thriving commercially but faced growing cultural strain. Rapid global expansion across the UK, US and Australia was stretching its closely knit identity, creating silos and threatening the company’s sense of shared purpose… Read More
Mitie builds cultural intelligence across UK security teams
Mitie, the UK’s leading facilities management and professional services company, delivers security services to some of the nation’s most sensitive and complex environments. In 2023 it secured a major contract to provide security officers across a high number of faith-based sites, including places of worship and schools…
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Fanvue’s Founders redefine modern leadership in the Creator-AI Economy
Founded in 2020 during lockdown by 22-year-old entrepreneurs William Monange and Joel Morris, Fanvue set out to transform the creator economy with a platform that enables creators to monetise their work directly and sustainably… Read More
The data-driven model transforming OD across 12,000 staff at Mersey Care
Mersey Care NHS Foundation Trust delivers community and mental health services, alongside specialist secure care, across 100+ sites in Cheshire and Merseyside. Following the pandemic, the Trust expanded rapidly from 7,000 to 12,000 staff through acquisitions and service redesign… Read More
TMX Trayport transforms an office move into a blueprint for hybrid connection and culture
TMX Trayport, an energy technology platform supporting around 80% of wholesale power and gas trading in Europe, employs more than 400 people across offices in London, Germany, Austria and Singapore. When the lease on its London headquarters was due to expire in 2025, the business seized the opportunity to redefine how its teams work, connect and collaborate… Read More
Inside Manchester University: Turning conflict into collaboration
With more than 12,000 academic and professional services staff the University of Manchester is one of the UK’s largest higher education institutions. Like many universities it faced a challenge: traditional grievance processes often prolonged conflict, focusing on blame over resolution… Read More