Ringier Axel Springer Polska + Impact

Background Ringier Axel Springer Polska (RASP) formed in 2012 after one of the biggest mergers in the Central Eastern Europe publishing market involving four separate organisations, but specifically Ringier Axel … Read More

Lloyds Banking Group – Group Culture (2020)

Background In 2017 UK-based Lloyds Banking Group (LBG) launched a three year strategy to transform for success in a digital world. With more than £3 billion investment, it focused on … Read More

Sky Sales Operations (Value Retention) + Tao Leadership

Background Sky is Europe’s leading entertainment company, with 31,000+ employees serving 23 million customers across 7 countries. Until 12 months ago, Sky Leeds was purely an outsourced customer service site, … Read More

Craig Joseph & Becky Hunt, intY

Background intY is an award-winning pioneer for the distribution of Cloud services from the world’s biggest Cloud software vendors. This is underpinned by intY’s phenomenal people and exceptional multi-vendor support. … Read More

Dreams

Background Founded in 1985, Dreams is the most profitable and recommended bed company in the industry, with over 1,900 UK employees. In 2013, the company neared the brink of collapse, … Read More

London South Bank University + JCA Global

Background In 2015 a new Vice Chancellor (VC) was recruited at London South Bank University (LSBU) to deliver a transformation strategy and ambitious 5-year strategy to raise their reputation. There … Read More

Lloyds Banking Group (2019)

Background Lloyds Banking Group (LBG) is the largest retail and commercial bank in the UK, looking after more than 22 million customers. Following a period of immense ambiguity and scrutiny … Read More

The Culture Builders + UKTV

Background UKTV, initially a joint venture between BBC Worldwide and Virgin Media (who later sold to Scripps Networks Interactive), faced a cultural and commercial crisis in 2010. The lure of … Read More

Transport for London + t-three

Background TfL manages London’s rapidly growing transport network, including the London Underground. Faced with the challenge of meeting growing demand and customers’ evolving expectations of a more personal service, TfL … Read More