Action on diversity, equity and inclusion (DEI) can feel like the preserve of large corporations, with their larger resources and employee numbers. But seven purpose-led SMEs set out to prove that meaningful DEI impact is possible at any scale… Read More
Sage’s culture reboot that powered a SaaS revolution
Sage Group is a global technology company providing software and solutions for small and medium-sized businesses. By 2018, however, the company was in crisis. New SaaS competitors were reshaping the accounting software market and Sage’s legacy on-premise model had fallen behind… Read More
Dishoom turns chefs into leaders and kitchens into communities
Dishoom serves over 11 million dishes a year across 15 cafés and 13 delivery kitchens, powered by hundreds of chefs who bring its Bombay-inspired food and culture to life. Yet in 2013, the business faced a challenge: talent was scarce locally, forcing them into costly overseas recruitment… Read More
Unified Purpose: From Tribalism to One FutureMeds
By 2023, FutureMeds had grown rapidly across Europe expanding to 15 clinical research sites in five countries via acquisitions and internal developments. While this growth delivered scale and reach, it introduced a significant risk: every site had its own legacy culture, local habits and informal ways of working…
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DFDS proves wellbeing drives business success
DFDS UK & Ireland, part of the leading European transport and logistics group, employs more than 4,000 colleagues across ferry and logistics operations. Following the pandemic and a period of rapid expansion the organisation recognised an urgent need to strengthen its approach to health, safety and wellbeing… Read More
Embedding a performance driven culture at LRQA
LRQA separated from its 270-year-old parent company, transitioning from a charitable foundation to private equity ownership. This marked a pivotal moment in LRQA’s history, moving to a future defined by more agility, resilience and commerciality. Understandably, colleagues had mixed feelings… Read More
Samsic, the cleaning firm where employees found their voice
Samsic UK embarked on a major cultural transformation in 2023 to become a truly people-centric organisation. The goal was clear: to connect employee satisfaction directly with client service excellence and retention in a sector often challenged by high turnover and low engagement… Read More
Kernel shows how care builds strength, even in wartime
What does inclusion look like in a time of war? For Kernel, it means care, dignity and opportunity for those who served. Kernel is Ukraine’s largest grain producer and exporter, a global leader in sunflower oil and a vital supplier of agricultural products to over 70 countries. When war reached its operating regions in 2014, and escalated in 2022, Kernel faced immense human and organisational challenges… Read More
ATG Entertainment develops future leaders through its Rising Stars programme
ATG Entertainment is one of the world’s leading live entertainment groups, operating 72 venues across Britain, the USA, Germany, Austria and Spain. Yet a decade ago the organisation faced a pressing talent challenge. Internal candidates struggled to progress into leadership, often leaving to gain experience elsewhere…
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When happiness became XPS’s most profitable investment
What happens when a company decides happiness should be more than a survey score? For XPS Pensions Group it meant turning feedback into a movement that put belonging, wellbeing and joy at the heart of everyday work… Read More