As UST approached its 25th year, the company reflected on how its culture needed to evolve alongside its people and the world of work… In 2019, UST created the Office of Values & Culture (OVC) to continue nurturing the values of humility, humanity and integrity that have guided the company since its founding…
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In late 2023, Bayer embarked on one of its most ambitious organisational transformations: the introduction of a new operating model… This new model demanded a cultural shift –people at all levels needed to lead, adapt and thrive in a faster, more autonomous environment…
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With more than 150 years of retail heritage, Currys is the UK’s last high-street retailer specialising in consumer electronics and white goods. Following a number of mergers the business faced a challenge: uniting its people under one purpose while tackling rising attrition and uncertainty…
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Action on diversity, equity and inclusion (DEI) can feel like the preserve of large corporations, with their larger resources and employee numbers. But seven purpose-led SMEs set out to prove that meaningful DEI impact is possible at any scale…
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Sage Group is a global technology company providing software and solutions for small and medium-sized businesses. By 2018, however, the company was in crisis. New SaaS competitors were reshaping the accounting software market and Sage’s legacy on-premise model had fallen behind…
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Dishoom serves over 11 million dishes a year across 15 cafés and 13 delivery kitchens, powered by hundreds of chefs who bring its Bombay-inspired food and culture to life. Yet in 2013, the business faced a challenge: talent was scarce locally, forcing them into costly overseas recruitment…
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By 2023, FutureMeds had grown rapidly across Europe expanding to 15 clinical research sites in five countries via acquisitions and internal developments. While this growth delivered scale and reach, it introduced a significant risk: every site had its own legacy culture, local habits and informal ways of working…
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DFDS UK & Ireland, part of the leading European transport and logistics group, employs more than 4,000 colleagues across ferry and logistics operations. Following the pandemic and a period of rapid expansion the organisation recognised an urgent need to strengthen its approach to health, safety and wellbeing…
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LRQA separated from its 270-year-old parent company, transitioning from a charitable foundation to private equity ownership. This marked a pivotal moment in LRQA’s history, moving to a future defined by more agility, resilience and commerciality. Understandably, colleagues had mixed feelings…
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Samsic UK embarked on a major cultural transformation in 2023 to become a truly people-centric organisation. The goal was clear: to connect employee satisfaction directly with client service excellence and retention in a sector often challenged by high turnover and low engagement…
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