Cathay Financial Holdings (CFH), Taiwan’s largest financial institution, launched the 6S Project in 2021 to transform its culture in response to rapid technological advances, climate change and evolving workplace dynamics. With operations spanning multiple regions CFH needed to enhance digital collaboration… Read More
Mitie builds leaders for today and the future
Mitie faced a critical challenge in aligning its leadership development with its growth strategy and cultural shift. Mitie’s existing leadership development programme was outdated, exclusive to certain levels of management and lacked alignment with the company’s ‘People-First’ culture… Read More
From gaps to gains: Gattaca’s ED&I transformation
Gattaca, a global talent solutions provider, recognised that its traditional, sales-driven culture lacked focus on equity, diversity and inclusion (ED&I). The company’s male-dominated structure resulted in gender imbalances, pay gaps and missed opportunities for cognitive diversity… Read More
Uniting a global community at Project Management Institute
Three years ago Project Management Institute (PMI) partnered with Kin&Co to address a key challenge: defining a new culture that would reconnect its vast and diverse global community. PMI, an organisation comprising 11,000+ volunteers, 670,000+ members and over 500 staff across 130 countries, faced significant cultural fragmentation… Read More
Employee-led innovations at Provide Community transform NHS Care and save 1000s of hospital bed days
Provide Community has been transforming health and social care services across England through innovation. Last year, it won an award for its digital triage system that revolutionised data processing in children’s A&E. Building on that success Provide Community continues to use technology to enhance patient care, reduce hospital pressures and support clinicians… Read More
Elis UK’s Employee Voice boosts engagement and productivity
Commercial laundry service provider Elis UK had more than 4,000 employees across 30 sites, representing 72 nationalities, yet lacked a formal process to gauge employee sentiment. Annual appraisals were only conducted for managers, who comprised less than 20% of the workforce. In a rapidly changing market and a challenging labour environment Elis realised that employee satisfaction was critical… Read More
Argent Energy breaks down silos to achieve global collaboration
Argent Energy, a rapidly growing renewable energy company, faced challenges as it scaled globally. Teams across its Cheshire and Amsterdam sites worked in silos, leading to inefficiencies, fragmented expertise and unresolved problems that impacted profitability… Read More
Webinar On-Demand: People and Culture: The New Operating Model for HR and Leadership
Explore the rapid transformation of traditional HR into a forward-thinking people and culture function. It’s more than a rebranding. It’s a comprehensive reimagining of how businesses operate to foster purpose, values alignment, and employee-centred growth.
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Supporting Provide Community with their cultural transformation
Health and social care organisation Provide, a Community Interest Company (CIC) delivers 50+ services in NHS and community settings across England. They first partnered with ETS in 2021. The challenge for ETS was to support them on their journey to deliver a cultural transition from not-for-profit to a hybrid CIC and commercial business with a legacy of care and compassion… Read More
Guiding Maria Mallaband on their change journey
Maria Mallaband Care Group came to ETS in 2022 facing legacy cultural issues and embarking on a change programme. Facing high employee turnover (which peaked at 49%) as well as high employee absence rates and agency staff spend, they needed an employee survey to give a robust read on the ‘current state’… Read More