Health and social care organisation Provide, a Community Interest Company (CIC) delivers 50+ services in NHS and community settings across England. They first partnered with ETS in 2021. The challenge for ETS was to support them on their journey to deliver a cultural transition from not-for-profit to a hybrid CIC and commercial business with a legacy of care and compassion… Read More
Guiding Maria Mallaband on their change journey
Maria Mallaband Care Group came to ETS in 2022 facing legacy cultural issues and embarking on a change programme. Facing high employee turnover (which peaked at 49%) as well as high employee absence rates and agency staff spend, they needed an employee survey to give a robust read on the ‘current state’… Read More
emc3’s Alistair Graham leads a remote-first revolution in company culture
As a remote-first company, emc3 faced the significant challenge of building and maintaining a cohesive company culture where employees feel connected, despite geographical distances. Under the leadership of Alistair Graham, the full-service events agency transitioned… Read More
AECOM’s diverse support network empowers caregivers
Balancing parenthood with a demanding career is especially challenging in STEM. AECOM noticed an increase in leavers amongst their employees post maternity so embarked on a series of changes: to improve retention, particularly for women… Read More
Danone renews culture with HOPE and behavioural change
In early 2022 Danone launched the Renew Danone strategy, led by CEO Antoine de Saint-Affrique, to realign the company’s business model for sustainable growth through greater alignment between purpose and performance… Read More
Airwallex’s DEI and wellbeing blueprint boosts engagement in EMEA
Airwallex is rapidly expanding in EMEA markets, including the UK, Netherlands and UAE. With scores of new hires in 2023 and a team of over 100 diverse employees, the company recognised the need to create a unified culture. Representing 38 nationalities globally Airwallex needed to tailor its diversity, equity and inclusion (DEI) and wellbeing efforts… Read More
Navigator Tissue UK boosts wellbeing, creativity and resilience by powering potential
Navigator Tissue UK had faced significant pressures during the COVID-19 pandemic, which caused a surge in tissue product demand. The business has been impacted by port strikes, haulage shortages and the ongoing cost-of-living crisis, putting immense strain on their 400 employees. These challenges raised concerns about burnout, prompting Navigator Tissue UK to prioritise wellbeing… Read More
Heidelberg Materials breaks silos and boosts profits through teamwork
Heidelberg Materials, with five main business lines, faced a persistent issue: improving the relationship between its Asphalt and Contracting divisions. While successful and interdependent, the two teams operated with conflicting goals… Read More
Alzheimer’s Society leads with wellbeing in challenging times
Faced with the UK’s escalating dementia crisis Alzheimer’s Society has taken bold steps to support its staff. Recognising the immense demands placed on staff the Society’s leadership has taken bold action to foster a high-support culture that boosts morale and enables employees to thrive… Read More
Independent Governance Group creates a unified culture through merger
In February 2023 the merger of Ross Trustees and Independent Trustee Services marked the creation of Independent Governance Group (IGG), the largest merger in the professional trustee space. This significant consolidation presented a cultural challenge… Read More