Background In 2018 supermarket group Sainsbury’s, which employs 178,000 people in the UK, completed one of its largest reorganisations to meet the challenges of today’s fiercely competitive retail food market. … Read More
Moneysupermarket Group
Background In 2017 Moneysupermarket Group (MSMG) announced its ambition to ‘Re:Invent’ business strategy, supported by a cultural shift to be innovative and inclusive. In the same year, it restructured the … Read More
Sky Sales Operations (Value Retention) + Tao Leadership
Background Sky is Europe’s leading entertainment company, with 31,000+ employees serving 23 million customers across 7 countries. Until 12 months ago, Sky Leeds was purely an outsourced customer service site, … Read More
Jaguar Land Rover + t-three
Background Jaguar Land Rover (JLR) is the UK’s largest car manufacturer, taking British ingenuity, craftsmanship and innovation to markets around the world. In 2016, JLR established that internationally they wanted … Read More
John West Foods
Background With 100 employees across various locations, John West Foods recognise that a consistent approach to ‘Crew member’ development is imperative to their success. Two major initiatives help them deliver … Read More
Standard Chartered + Cirrus
Background The Leaders Drive Performance programme has helped Standard Chartered to transform its culture and change the ways leaders behave. Following the appointment of CEO Bill Winters in 2015, Standard … Read More
Transport for London + t-three
Background TfL manages London’s rapidly growing transport network, including the London Underground. Faced with the challenge of meeting growing demand and customers’ evolving expectations of a more personal service, TfL … Read More
Dimensions
Background Dimensions is a not-for-profit organisation which supports adults with learning disabilities, autism and complex needs to live ordinary lives in their local communities. Staff retention in the social care … Read More
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