Sainsbury’s vision is to be the most trusted retailer; where people love to work and shop. That means harnessing the talent, creativity and diversity of their colleagues to ensure that customers receive great service every time they shop with them.
The financial industry was going through a sustained period of significant change causing its people to exhibit signs of low resilience; resistance to change, fractured relationships and low levels of confidence and pride.
Background Peel L&P is a regeneration business that owns and manages 12 million sq ft of property and 20,000 acres of land and water. Following the appointment of a new … Read More
Background In 2018 supermarket group Sainsbury’s, which employs 178,000 people in the UK, completed one of its largest reorganisations to meet the challenges of today’s fiercely competitive retail food market. … Read More
Background In 2017 Moneysupermarket Group (MSMG) announced its ambition to ‘Re:Invent’ business strategy, supported by a cultural shift to be innovative and inclusive. In the same year, it restructured the … Read More
Background Sky is Europe’s leading entertainment company, with 31,000+ employees serving 23 million customers across 7 countries. Until 12 months ago, Sky Leeds was purely an outsourced customer service site, … Read More
Background Jaguar Land Rover (JLR) is the UK’s largest car manufacturer, taking British ingenuity, craftsmanship and innovation to markets around the world. In 2016, JLR established that internationally they wanted … Read More
Background With 100 employees across various locations, John West Foods recognise that a consistent approach to ‘Crew member’ development is imperative to their success. Two major initiatives help them deliver … Read More
Background The Leaders Drive Performance programme has helped Standard Chartered to transform its culture and change the ways leaders behave. Following the appointment of CEO Bill Winters in 2015, Standard … Read More
Background TfL manages London’s rapidly growing transport network, including the London Underground. Faced with the challenge of meeting growing demand and customers’ evolving expectations of a more personal service, TfL … Read More
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