As one of the UK and Ireland’s leading renewable energy companies EDF Renewables (EDFR) is dedicated to combatting climate change. However, with 47 operational sites and a growing team it faced challenges in leadership development and cross-regional collaboration. Operating locally meant employees expressed concerns about isolation… Read More
Starbucks UK creates inclusive experiences through British Sign Language
Starbucks UK has long employed deaf partners in select stores, primarily in Canary Wharf, where a passionate store manager, Toro Manca, established strong connections with the deaf community. In early 2023 Manca, now a district manager, proposed expanding this support by offering British Sign Language (BSL) training to all partners across the UK… Read More
Great Western Railways creates Great Experience Makers to reignite post-pandemic customer service
Great Western Railways (GWR), which has been hosting travellers since 1833, was determined to turn the pandemic into an opportunity for service transformation. With a vision to create distinct and memorable customer experiences, the CEO of GWR spearheaded the idea of a unique learning initiative aimed at transforming employees into ‘Great Experience Makers.’… Read More
Imperial Brands revolutionises corporate culture and employee engagement through ‘connections’ journey
Imperial Brands, a global tobacco company with a portfolio of over 160 brands, had a fragmented culture due to years of mergers and acquisitions, leading to an ‘us-them’ culture seeping into all areas, locations and functions… Read More
Gatehouse Bank unleashes frontline management potential to achieve strategic objectives
Gatehouse Bank, a Shariah-compliant, ethical UK challenger bank, recognised that having top-tier, first line management was critical to attract the best talent, accelerate growth and positively impact the bottom line, while also creating a culture of feedback and growth… Read More
DFDS gets fit for the future with upskilled people-focused leaders
DFDS, a leading European transport and logistics company with more than 12,000 colleagues worldwide and more than 10,000 freight customers faced a critical challenge in 2018. Despite ambitious objectives to double its revenue and profit by 2023, the company recognised that its culture was not conducive to achieving these goals… Read More
EDF Energy + OPG + t-three
The partnership between EDF Energy, OPG (Ontario Power Generation) and t-three came about to support leaders’ transition from operational experts to spokespeople for the nuclear industry as a whole; balancing their technical know-how with an ability to motivate and engage.
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t-three + Sainsbury’s
Sainsbury’s vision is to be the most trusted retailer; where people love to work and shop. That means harnessing the talent, creativity and diversity of their colleagues to ensure that customers receive great service every time they shop with them.
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Resilience Development Company
The financial industry was going through a sustained period of significant change causing its people to exhibit signs of low resilience; resistance to change, fractured relationships and low levels of confidence and pride.
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