For the Financial Times (FT), a global newsroom and data-led organisation, AI represented both a technological leap and a leadership challenge: how to integrate powerful new tools without eroding trust, creativity or collaboration… Read More
Building stronger career development at Taylor Wimpey
ETS has partnered with Taylor Wimpey (TW) on its colleague listening programme for over a decade. This started with delivering an annual all-colleague survey and an exit survey, which each capture a wealth of insights to inform their people strategy… Read More
SoftServe’s mentoring movement uniting 16 countries in growth
What happens when a company turns its natural instinct to share knowledge into a global growth engine? Discover how SoftServe united 11,000 people across 16 countries through a mentoring movement that’s reshaping culture, accelerating leadership, and driving performance worldwide… Read More
UST adapts its culture for a new generation of work shaped by AI and demographic change
As UST approached its 25th year, the company reflected on how its culture needed to evolve alongside its people and the world of work… In 2019, UST created the Office of Values & Culture (OVC) to continue nurturing the values of humility, humanity and integrity that have guided the company since its founding…
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How Bayer turned coaching into the engine of global transformation
In late 2023, Bayer embarked on one of its most ambitious organisational transformations: the introduction of a new operating model… This new model demanded a cultural shift –people at all levels needed to lead, adapt and thrive in a faster, more autonomous environment…
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Currys unlocks ‘Amazing’ – a people promise that works
With more than 150 years of retail heritage, Currys is the UK’s last high-street retailer specialising in consumer electronics and white goods. Following a number of mergers the business faced a challenge: uniting its people under one purpose while tackling rising attrition and uncertainty… Read More
Supporting Bellway’s employee engagement journey
In 2020, ETS were invited to design the first ever Bellway engagement survey. The aim was to gain insights and robust data that would help Bellway to create a culture where colleagues feel psychologically safe and that their voice is heard… Read More
Collaboration over scale: How SMEs are rewriting the rules of DEI progress
Action on diversity, equity and inclusion (DEI) can feel like the preserve of large corporations, with their larger resources and employee numbers. But seven purpose-led SMEs set out to prove that meaningful DEI impact is possible at any scale… Read More
Sage’s culture reboot that powered a SaaS revolution
Sage Group is a global technology company providing software and solutions for small and medium-sized businesses. By 2018, however, the company was in crisis. New SaaS competitors were reshaping the accounting software market and Sage’s legacy on-premise model had fallen behind… Read More
Dishoom turns chefs into leaders and kitchens into communities
Dishoom serves over 11 million dishes a year across 15 cafés and 13 delivery kitchens, powered by hundreds of chefs who bring its Bombay-inspired food and culture to life. Yet in 2013, the business faced a challenge: talent was scarce locally, forcing them into costly overseas recruitment… Read More