In a rapidly evolving landscape, transformation is crucial. Drawing on Business Culture Awards winning work at Lloyds Banking Group, Tom explores the conditions which enable successful, people-first transformation and offers practical tips to engender these in your own organisation… Watch Now
Redesigning work in the world of AI and how HR can take a lead
Explore how artificial intelligence is transforming the workplace and uncover the pivotal role HR can play in shaping this new era of work. This session delves into innovative strategies for redesigning work processes; moving from roles & responsibilities to a more fluid skill-based approach to work; fostering collaboration between AI and human employees… Watch Now
How AI can solve the last-mile culture-change challenge: Bridging the learning-action gap with AI coaching in the flow of work
The culture community has developed impactful tools for defining culture – diagnosing where we are and articulating where we want to go. But when it comes to embedding culture – turning what an organisation knows it needs into the everyday behaviours its people exhibit – we stall… Watch Now
Built-In: The Hidden Operating System Powering (or Limiting) Your Culture
In a world obsessed with optimisation, strategy, and systems, most organisations are missing the true enabler of sustainable performance: human bandwidth. Leaders and teams aren’t underperforming, they’re over processing, and foregoing their capacity for inspiration, insight, resilience and wellbeing as a result. This talk reframes the conversation on performance and culture through a powerful (and refreshingly human) lens… Watch Now
Seven lessons for shaping culture in an AI-transformed world
The future of work is not about replacing people, it is about redesigning work so that people remain the differentiator. This was the overarching message of the conference “Transforming Organisations for the Future of Work”, where speakers explored how people and culture can thrive in an AI-powered world. From rethinking leadership to building resilience, purpose and connection, the day revealed 7 lessons for shaping culture when technology is everywhere but people still decide the outcome … Read Now
The Real AI Strategy? Mindset Over Machine
We are living in an age of great uncertainty, driven in large part by fundamentally disruptive technologies, geo-political changes, and radical rethinking about the future of work. Despite the rapid changes in our structures, systems, and technology, the key to thriving in this uncertainty lies, as it always has done, in people and our uniquely human capabilities… Read More
Transforming a heritage brand to thrive in a modern world at Popular
Popular, a 130-year-old financial institution originated in Puerto Rico, embarked on a transformative journey to remain competitive in a rapidly evolving banking landscape. Faced with growing competition, digital innovation and the effects of the pandemic Popular sought to position itself as the most relevant and trusted bank in its markets… Read More
Argent Energy breaks down silos to achieve global collaboration
Argent Energy, a rapidly growing renewable energy company, faced challenges as it scaled globally. Teams across its Cheshire and Amsterdam sites worked in silos, leading to inefficiencies, fragmented expertise and unresolved problems that impacted profitability… Read More
Utility Warehouse’s spirited behaviours drive a performance-boosting culture
Utility Warehouse (UW), a UK-based FTSE 250 company offering bundled home services, faced the challenge of rapid growth during the cost-of-living crisis. With an expanding customer base and workforce the company’s historically ‘family-feel’ culture began to show cracks… Read More
By ‘Delivering Better’ Evri transforms efficiency and customer satisfaction
In March 2022 Evri (formerly Hermes UK), the UK’s largest dedicated parcel carrier, embarked on its biggest transformation project to date. The rebranding from Hermes to Evri was more than just a name change, it marked a shift… Read More