Background
Capgemini UK is the UK entity of one of the world’s global leaders in consulting, technology services and digital transformation, with over 8,000 employees. Within a male- dominated industry, Capgemini’s female population of 27% exceeds the industry norm, yet faces a challenge in the increasing war for talent. To ensure the organisation attracts and retains candidates from diverse talent pools, where they feel valued and empowered, Capgemini embarked on a culture and mindset change: Active Inclusion.
Led from the top, Capgemini launched Active Inclusion in 2016 – a change programme deliberately named to engage team members on the topic of inclusion and inspire them to act inclusively. Team members were engaged through an anonymous inclusion survey, shaping the initial strategy, focus areas and vision. Beginning with inclusive leadership and unconscious bias training, Capgemini’s leaders also take personal accountability for diversity, equality, and inclusion, with individual objectives, business area action plans and a diversity index.
"A culture in which everyone feels included, respected and able to be their true selves at work"
Approach
The Return@Capgemini programme was launched to address the challenges faced by talented professionals returning from extended career breaks. Capgemini’s OUTfront employee network held their first LGBT+ and Allies conference with a client in 2017 to examine ways to increase LGBT+ inclusion. Campaigns illuminating key issues, alongside a video campaign to open employees’ eyes to life in others’ shoes, have contributed to a workplace culture in which sensitive topics can be discussed openly. They also launched a disability and carers network, upskilled HR teams on mental health, and trained 100+ Mental Health Champions.
Outcome
In their second Active Inclusion survey, 90% of respondents said they’d recommend Capgemini as a place to work, and 67% agreed that people at Capgemini take responsibility for building a diverse and inclusive culture. Capgemini’s Active Inclusion is a long-term, sustained commitment to fostering a culture in which everyone feels included, respected and able to be their best selves at work.