Whenever I read about building a speak up culture, there is a lot of emphasis on creating and nurturing the conditions so that employees feel free to give feedback. While this is a critical element, there is another that is often overlooked. That is listening. The leaders that focus on listening to their people – and acting on what they have heard – establish speak up cultures in which everyone feels able, and accountable, for improving their business.
This blog will expand on some of the themes raised in The Importance of Creating a Speak Up Culture at Work and explore the concept of how receptive leaders are the key to encouraging employees to speak up…
To read more, visit: ZRG Consulting Solutions – How Leaders can Help to Build a Speak Up Culture