UST, a global digital transformation leader, has long embedded corporate social responsibility and sustainability into its core mission. Last year, UST took away a Business Culture Award for its efforts to integrate business, community and environmental sustainability, achieving significant progress toward its Net Zero commitment. Building on this success, UST has continued to expand its initiatives, focusing on digital transformation… Read More
Macmillan Cancer Support journals its way to a clearer view of Direct Services’ identity
Macmillan Cancer Support, one of the UK’s most respected cancer charities, wanted to sense check and evolve the culture of its Direct Services team. This department, which includes critical support services such as the Macmillan Support Line, nursing and online communities, had undergone rapid growth and a shift to remote working during the pandemic. These changes created a need to re-evaluate the team’s culture… Read More
Cambridge University Press & Assessment drives global inclusion with transformative EDIB policies
In 2021, Cambridge University Press & Assessment set out to create a globally inclusive workplace fostering a strong sense of belonging among its employees across 80 regional locations. This goal came in response to the findings of a culture diagnostic, which revealed that only 57% of employees felt the organisation’s policies promoted equity and just 47% believed their perspectives were included in decision-making… Read More
VML employees THRIVE with coaching app
In 2021, VML recognised a critical need to enhance career coaching and mentoring for its global workforce of over 12,000 employees. Employee surveys revealed gaps in career growth, feedback and goal-setting resources. Traditional career development tools were either costly, unscalable or lacked customisation for VML’s unique culture…
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Welcome-Walla: How Dishoom revolutionised onboarding and employee retention
Restaurant group Dishoom faced significant challenges as the hospitality sector struggled to recover from the pandemic. With recruitment times exceeding two weeks and nearly 20% of front-of-house roles left vacant in London, employee turnover soared… Read More
Wise paves the way for diverse tech talent
Wise’s mission “money without borders” has driven its focus on building diverse teams that reflect the global population it serves. Recognising the male-dominated nature of the tech industry, Wise set out to change the status quo by increasing the representation of women, non-binary individuals and other underrepresented groups within its tech roles… Read More
Cathay Financial drives digital innovation and future-ready sustainability
Cathay Financial Holdings (CFH), Taiwan’s largest financial institution, launched the 6S Project in 2021 to transform its culture in response to rapid technological advances, climate change and evolving workplace dynamics. With operations spanning multiple regions CFH needed to enhance digital collaboration… Read More
Mitie builds leaders for today and the future
Mitie faced a critical challenge in aligning its leadership development with its growth strategy and cultural shift. Mitie’s existing leadership development programme was outdated, exclusive to certain levels of management and lacked alignment with the company’s ‘People-First’ culture… Read More
From gaps to gains: Gattaca’s ED&I transformation
Gattaca, a global talent solutions provider, recognised that its traditional, sales-driven culture lacked focus on equity, diversity and inclusion (ED&I). The company’s male-dominated structure resulted in gender imbalances, pay gaps and missed opportunities for cognitive diversity… Read More
Uniting a global community at Project Management Institute
Three years ago Project Management Institute (PMI) partnered with Kin&Co to address a key challenge: defining a new culture that would reconnect its vast and diverse global community. PMI, an organisation comprising 11,000+ volunteers, 670,000+ members and over 500 staff across 130 countries, faced significant cultural fragmentation… Read More