Sanofi UK + Rubica Change Analytics

Background The relationship between pharmaceutical companies and the NHS is undergoing rapid change, with the latter experiencing rising demand for medicines and increasing cost pressures, while needing to deliver better … Read More

Sky Sales Operations (Value Retention) + Tao Leadership

Background Sky is Europe’s leading entertainment company, with 31,000+ employees serving 23 million customers across 7 countries. Until 12 months ago, Sky Leeds was purely an outsourced customer service site, … Read More

Transport for London + t-three

Background TfL manages London’s rapidly growing transport network, including the London Underground. Faced with the challenge of meeting growing demand and customers’ evolving expectations of a more personal service, TfL … Read More

Vodafone Group Enterprise Operations

Background Led by Gary Adey, Vodafone Group Enterprise Operations is the front line for Vodafone, ensuring their services run smoothly across the globe 24/7 in 150 countries. This scale posed … Read More