Macmillan Cancer Support journals its way to a clearer view of Direct Services’ identity

Macmillan Cancer Support, one of the UK’s most respected cancer charities, wanted to sense check and evolve the culture of its Direct Services team. This department, which includes critical support services such as the Macmillan Support Line, nursing and online communities, had undergone rapid growth and a shift to remote working during the pandemic. These changes created a need to re-evaluate the team’s culture… Read More

Elis UK’s Employee Voice boosts engagement and productivity

Commercial laundry service provider Elis UK had more than 4,000 employees across 30 sites, representing 72 nationalities, yet lacked a formal process to gauge employee sentiment. Annual appraisals were only conducted for managers, who comprised less than 20% of the workforce. In a rapidly changing market and a challenging labour environment Elis realised that employee satisfaction was critical… Read More

Unlocking the power of employee personalisation

Impactful communication is the key to effective employee engagement. So how can we connect with employees on a deeper level and empathise with their wants and needs, to drive organisational success? It all begins with truly getting to know your employees…Read More

Panel Discussion: Creating and Sustaining a Vibrant Culture

Many companies are struggling to enhance previously positive, productive cultures and are seeing a downward trend in engagement and retention. How can organisations reimagine a positive and purposeful culture, and foster an exceptional employee experience, wherever and however we work? Watch Now