One in three people born in the UK today are expected to develop dementia in their lifetime. With 1,800 employees and 6,000 volunteers, Alzheimer’s Society plays a crucial role in providing support, advocating for change and funding research for people living with dementia. In 2021 it faced challenges from all sides, including lingering negative media coverage, low engagement results, a change in CEO and the impact of the Coronavirus. That year was about survival… Read More
Provide Community’s innovative digitalisation transforms lives
The health and social care sector is under significant and increasing pressure from post-COVID waiting times and the cost of living crisis. As a notoriously complex and under- resourced sector, innovation is not easy. However, community interest company Provide Community, a social enterprise delivering more than 50 health and social care services across England in NHS and community settings, had a vision to blend excellence in healthcare with the dynamism of a business venture… Read More
PACE redefines through a culture of innovation and co-creation
PACE, a newly-formed business consulting firm, wanted to create an innovative culture and operational environment to enable it to deliver its aim to create a better deal for its people and customers by creating environments that thrive. The company was launched in October 2020, amid the COVID-19 pandemic lockdown, a time filled with uncertainties. However, it viewed this as an opportunity… Read More
NHS Shared Business Services reinvents work culture to combat pandemic-induced fatigue
NHS Shared Business Services (NHS SBS) provides critical administrative services such as accounting, payroll, pensions and procurement to NHS organisations. Every trust in the country uses one or more of its services and it processes the equivalent of 13% of the UK’s GDP every year. With 1,300 employees across the UK NHS SBS was under tremendous strain during the COVID-19 pandemic, due to an increased demand for their services… Read More
MHP rebuilds lives and empowers defenders of Ukraine
The winter morning of the 24 February 2022 was the start of a day that changed the lives of every single employee of MHP. Russia’s unprovoked invasion shook Ukraine, and MHP, a leading Ukrainian agroholding and the sixth-largest global poultry exporter, had to swiftly adapt its plans and shift its operations to provide maximum assistance… Read More
Leeds Building Society uses financial strength to reaffirm purpose in addressing the UK housing crisis
One of the critical social issues facing the UK today is home ownership. For many people owning their own home has become a dream that’s increasingly unreachable. With house prices having quadrupled since the start of the century and the average UK home now costing nearly 10 times the average wage, it’s the toughest it’s ever been to afford a home… Read More
Invesco’s radical shift in approach to change transforms Marketing function’s performance
Invesco, a leading global asset management firm, saw the need for a strategic transformation in its European Marketing function to maintain its competitive edge. Changing market pressures necessitated a shift from a predominantly sales-support function to a role that prioritised creativity, collaboration and strategic influence…
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Building brilliant culture – the Interaction way
Interaction, a workspace design firm with a 30-year history, faced the challenge of preserving its culture amid rapid growth and the shift to hybrid work. Their mission: banish boring offices…
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Imperial Brands revolutionises corporate culture and employee engagement through ‘connections’ journey
Imperial Brands, a global tobacco company with a portfolio of over 160 brands, had a fragmented culture due to years of mergers and acquisitions, leading to an ‘us-them’ culture seeping into all areas, locations and functions… Read More
People programme ‘by the people, for the people’ boosts employee engagement in HSBC’s global legal department
After an employee engagement survey found a clear disconnect between what HSBC’s global Legal leadership team desired for its people and the reality for the 1,200 legal colleagues it realised it needed to reshape the employee experience… Read More