To commemorate the 30th anniversary of the Campus Bio Medico, an institution encompassing a university and a hospital in Rome, the organisation set out to create a unique project that would celebrate its legacy, mission and future… Read More
Zopa banks on its People Team to drive growth and customer satisfaction
Zopa Bank aims to build Britain’s best bank, enhancing customer financial health while offering competitive credit and savings products. As the bank rapidly grew and acquired its first company it faced multiple challenges: reducing employee attrition, boosting productivity and maintaining high levels of engagement across a diverse workforce… Read More
Starbucks UK creates inclusive experiences through British Sign Language
Starbucks UK has long employed deaf partners in select stores, primarily in Canary Wharf, where a passionate store manager, Toro Manca, established strong connections with the deaf community. In early 2023 Manca, now a district manager, proposed expanding this support by offering British Sign Language (BSL) training to all partners across the UK… Read More
XPS Group transforms work culture through flexibility
XPS Group initiated a major transformation to meet the evolving needs of its 1,855 employees across 17 offices. Following the drastic shifts in working conditions brought about by the COVID-19 pandemic XPS recognised that many employees thrived in more flexible work environments, particularly for neurodiverse individuals… Read More
Utility Warehouse’s spirited behaviours drive a performance-boosting culture
Utility Warehouse (UW), a UK-based FTSE 250 company offering bundled home services, faced the challenge of rapid growth during the cost-of-living crisis. With an expanding customer base and workforce the company’s historically ‘family-feel’ culture began to show cracks… Read More
By ‘Delivering Better’ Evri transforms efficiency and customer satisfaction
In March 2022 Evri (formerly Hermes UK), the UK’s largest dedicated parcel carrier, embarked on its biggest transformation project to date. The rebranding from Hermes to Evri was more than just a name change, it marked a shift… Read More
Viasat Beyond inspires the future of space sustainability
Space sustainability has become an urgent issue as satellites and space debris increasingly pose risks to our planet’s orbit. Global communications company Viasat recognised the need for fresh solutions… Read More
Mitie builds security leaders for today and the future
Mitie recognised an urgent need to address skill gaps within its security team on one of its largest client accounts. Despite a consistent record of internal promotions a skills gap analysis identified areas where managers and potential leaders would benefit from enhancing their skills… Read More
Sony Music’s people-centric and inclusive policies are music to the ears of under-represented employees
Sony Music UK has been on a mission to build a workplace that puts its people first while addressing key challenges related to diversity, equity and inclusion together with employee wellbeing. Six years ago the company undertook a comprehensive review of its HR strategy… Read More
Farmak leads through crisis with unwavering support for employees
In 2022, as war escalated in Ukraine, businesses faced unprecedented challenges. Farmak, the nation’s largest pharmaceutical manufacturer, had to ensure the safety and security of its employees while maintaining critical operations… Read More